A Receptionist is the initial point of interaction for guests at a hotel. They are responsible for offering excellent customer service, overseeing check-ins and check-outs, and tackling guest issues. Additionally, they often perform tasks such as taking phone calls, reserving rooms, and providing information about the accommodation and its facilit
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A Hotel Associate is the primary point of contact for guests at a hotel. They are responsible for offering excellent customer care, handling check-ins and check-outs, and tackling guest issues. Furthermore, they often perform tasks such as responding to phone calls, reserving rooms, and providing details about the accommodation and its services.